1. Who We Are
Nuances Education and Consultancy (FZE) is a Free Zone Establishment in the United Arab Emirates. Nuances and Co. is the business name used on this website.
Registered address: Block B-B51-095, Sharjah Research Technology and Innovation Park, Sharjah, United Arab Emirates. For privacy questions or requests, contact info@nuancesco.com.
2. Information We Collect
We collect information that you choose to provide through our forms or communications, together with limited technical and attribution information generated when you use the website.
- Contact information, including your full name, email address and WhatsApp number.
- Your preferred language and, if you choose to provide it, your nationality.
- The page from which you submitted an enquiry and any notes created to manage our follow-up.
- Marketing attribution identifiers supplied through the page URL, including utm_source, utm_medium, utm_campaign, gclid and fbclid.
- Technical information used for security and operation, such as IP address, browser or device information, timestamps and website usage events.
- Messages and documents you send to us through email, WhatsApp or another agreed communication channel.
3. How We Use Information
- To deliver the guide or information you requested and respond to your enquiry.
- To assess your business-setup, licensing, residency, banking-readiness or related consultancy needs.
- To manage leads, consultations, follow-up communications and our relationship with you.
- To understand how visitors find and use the website and to evaluate marketing performance.
- To protect the website, prevent abuse, enforce rate limits and investigate security incidents.
- To comply with legal obligations, respond to lawful requests and establish or defend legal claims.
- To send relevant updates where you have consented or where otherwise permitted by applicable law; you may ask us to stop at any time.
4. Cookies, Local Storage and Analytics
The website may use cookies or similar browser storage to remember language preferences, maintain authorised administrator sessions, support security and measure website usage. You can control browser storage through your browser settings, although disabling essential storage may affect some functions.
5. How We Share Information
We do not sell personal information. We may share information with service providers that support hosting, databases, file storage, analytics, authentication, communications and operational notifications. These providers may process information only as needed to provide their services to us.
We may also disclose information to professional advisers, competent authorities, courts or regulators where reasonably necessary to comply with law, protect rights or address fraud and security concerns. If our business is reorganised or transferred, information may be disclosed as part of that transaction subject to appropriate safeguards.
6. International Processing
Our website infrastructure and service providers may process information in countries outside the United Arab Emirates. Where this occurs, we take reasonable steps to use providers and safeguards appropriate to the nature of the information and applicable legal requirements.
7. Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to maintain business records, resolve disputes and meet legal obligations. Retention periods may vary according to the nature of the enquiry and our relationship with you.
We use reasonable administrative, technical and organisational measures to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
8. Your Choices and Rights
Subject to applicable law, you may ask to access, correct, update or delete your personal information, restrict or object to certain processing, or withdraw consent where processing relies on consent. Contact info@nuancesco.com to submit a request. We may need to verify your identity before responding.
9. Children
This website and our business-setup services are not directed to children. We do not knowingly request personal information from children through the lead forms.
10. Updates to This Policy
We may update this policy to reflect changes to our practices, services or legal requirements. The revised version will be posted on this page with a new last-updated date.
11. Contact
Nuances Education and Consultancy (FZE) Block B-B51-095, Sharjah Research Technology and Innovation Park, Sharjah, United Arab Emirates Email: info@nuancesco.com Telephone: +971522618756